Terms and Conditions
Effective Date: 2025-07-04
Welcome to TrustKite Inc (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our services and website located at https://trustkite.com (the “Site”). By accessing or using our Site or services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our services.
1. Eligibility
You must be able to form a legally binding contract in your jurisdiction to use TrustKite. By using the Site, you represent that you are not prohibited from using our services under any applicable laws.
2. Account Registration
To access most of our features, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Keep your account credentials secure
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms.
3. Services and Subscriptions
TrustKite offers subscription-based digital services. Some features are accessible via a free trial or freemium tier, with additional functionality available through paid plans.
You agree to comply with all usage limits and service descriptions provided on our Site.
4. Payments and Refunds
Payments for paid subscriptions are processed via Stripe. You authorize us to charge your payment method for all applicable fees.
Refunds: We offer refunds according to our Refund Policy or as required under applicable UK consumer laws.
5. User Content
Users may post or submit content, including but not limited to text, comments, and other materials.
You agree not to post or upload content that:
- Violates any law or regulation
- Is defamatory, obscene, or infringing
- Contains malicious code or links
You retain ownership of your content but grant us a worldwide, royalty-free, non-exclusive license to use, store, reproduce, and display it as necessary to operate the service.
6. Acceptable Use
You agree not to:
- Use the Site or services for unlawful purposes
- Reverse-engineer or attempt to extract source code
- Scrape, copy, or mirror any content without permission
- Upload or transmit malware, spam, or unsolicited promotions
- Interfere with or disrupt the Site’s infrastructure
We reserve the right to investigate violations and take appropriate legal action.
7. Third-Party Services
Our platform integrates with third-party services such as:
- Stripe (payments)
- OpenAI, Anthropic (AI features)
- Google Cloud (hosting)
Your use of these services is subject to their respective terms and policies. We are not liable for issues arising from third-party providers.
8. Privacy
Your personal data is handled in accordance with our Privacy Policy, which complies with UK GDPR and applicable data protection laws.
9. Termination
We reserve the right to suspend or terminate your access to the Site or services at our sole discretion, with or without notice, if you violate these Terms or applicable laws.
10. Disclaimers and Limitation of Liability
Our services are provided on an “as-is” and “as-available” basis. We do not guarantee that the Site will be uninterrupted or error-free.
To the fullest extent permitted by law, TrustKite Inc disclaims all warranties and is not liable for any indirect, incidental, special, or consequential damages, including but not limited to data loss, business interruption, or loss of profits.
11. Modifications to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you via email or through the Site. Continued use of our services after the effective date of the revised Terms constitutes acceptance.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
13. Contact Us
If you have questions or concerns about these Terms, please contact us at:
TrustKite Inc Email: privacy@trustkite.com Website: https://trustkite.com